Case Study Nairobi Kenya

Safer City Programme – Nairobi and Mombasa – Kenya

Following the serious terrorist attack in a shopping mall in Nairobi in 2013, serious deficiencies were identified in the response and co-ordination of the security response. BGS was engaged as key consultants for the development of a multi agency command and control suite to manage such incidents in the future.

Summary of Scope of Nairobi and Mombasa Safer City Implementations:

Technology Systems

  • Command and Control System – including Command and Control Incident Management, Geographic Information System, Resource Management System, Automatic Resource Location
  • Automatic Number Plate Recognition System, FAQ and Contingency Planning System
  • Integrated Video Management System (IVMS) – including System Control and Management, Digital Recording and Archiving, Video Analytics, Video Walls and Control Systems.
  • Communication Infrastructure – including Multimedia Capability, Base Stations, Handsets, Vehicle St and Fixed Desktop Sets.
  • Field Equipment – including Strategic Surveillance Locations, Surveillance of Public Places, Surveillance of Intersections, Surveillance of Highways, Surveillance of Iconic Buildings /
  • Camera installation – Security, Power and Connectivity.
  • Integration Services – integrating new infrastructure with legacy systems to provide seamless access to information at the point where it’s needed.
  • Implementation and Fit-out – including Data Centre fit-out, Structured Cabling, Furniture and Desktop as well as system integration and testing.

Transformation Services

  • Concept of Operations: Target Operating Model, Scope of Services, Organisation Design, Operational Roles and support structures.
  • Processes and SOPs: Contract Support Officers, Operational Support Officers, Critical Incident Support Officers, Supervisions, Shift and Centre Managers and Gold, Silver and Bronze Command roles.
  • Training: Command Centre Staff and Field officer and supervisors.
  • Business Change Support: Migration to new services and work practices, multi-agency working,
  • Performance Management Framework

Command Centre

  • Scope of functions,
  • Architectural Design
  • Civil works

The project was successfully delivered and the command centre is now operational