This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you. BGS are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org. Except as set out below, BGS do not share, or sell, or disclose to a third party, any information collected through our website.
Data we process
We may collect, use, store and transfer personal data about your identity and contact information, including information such as First Name, Last Name, Company, Email and Telephone details that you may have provided to us at the time of enquiry. This information will be used for the sole purposes of your enquiry and to ensure we effectively provide the right services to you.
Third-Party Services we may share data with
We use the following third party services to track and monitor visitor flows and behaviour.
Social Media Services
Some pages of our website may connect with the following social media services. These may use third party cookies to connect with your own account to provide personalised content.
Email Communication Services
We use the following third party services to send emails, so they will indirectly have access to a portion of your activity and some of your personal details. Once an email leaves our systems that we use directly, it may be routed through any number of others systems.
Information processing regarding legal obligations
Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.
Communicating with us
When you contact us, whether by telephone, through our website or by email, we collect the data you have given to us in order to reply with the information you require. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
Compliance with the law